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Accessibility Statement

10.12.2020 Status of the Declaration

Information on the accessibility of these websites in accordance with § 9b NBGG as well as on contact options in this regard

This Accessibility Statement applies to https://service.niedersachsen.de/

These websites comply with the requirements of the harmonised European standard EN 301 549 V2.1.2 (08-2018).
Due to the current rebuilding of the Internet presence, however, we point out the following remaining defects, which are gradually being rectified:

  • Missing HTML structure elements for headings
  • Missing requirements-compliant structure of content
  • Lack of usability without colors
  • Lack of adaptability of text spacing
  • Lack of skipability of content areas
  • Sometimes meaningful link texts are missing
  • Lack of recognition of words and sections in other languages
  • Not always correct syntax

The content listed is not accessible for the following reasons:

The portal service.niedersachsen.de is being fundamentally renewed. The current system is not designed to meet these requirements. With the new development of service.niedersachsen.de, the requirements listed above are gradually being implemented. In order to avoid duplication of work and high costs, we have chosen this path.
We ask for your understanding!
Your service website team

Preparation of this Accessibility Statement

This declaration was issued on 10.12.2020. The assessment is based on a self-assessment.

Feedback and contact details

Through the following contact, you can contact us with defects in compliance with the Communicate accessibility requirements:
landesredaktion@it.niedersachsen.de

Conciliation procedure

In the event of unsatisfactory answers from the above-mentioned contact option, you can at the Conciliation Office, set up by the National Representative for People with Disability in Lower Saxony, an application for the initiation of conciliation proceedings according to the Lower Saxony Disability Equality Act (NBGG). The Conciliation Body pursuant to § 9 d NBGG has the task of resolving disputes between disability and public authorities of the state of Lower Saxony on the topic of accessibility in IT. The conciliation procedure is free of charge. There is no need to legal assistance.

You can contact the conciliation body directly at:
Phone: 0511 - 120-4010
Email: schlichtungsstelle@ms.niedersachsen.de

Additional information (optional content in accordance with Commission Implementing Decision (EU) 2018/1523)

Explaining the efforts to improve digital accessibility:
www.service.niedersachsen.de goes beyond the statutory level of accessibility with the following components and functions. In some cases, criteria of WCAG Priority AAA are also met.

  • Texts in simple german

Date of publication of the website or mobile application:
10.12.2020

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