For an area outside of Lower Saxony and foreign languages, some menu items and functions are not available. Please go to the service page of the respective country.

For Citizens

Enter your place of residence or the place where you would like to contact the administration or use the location determination.

Consumer Information Act

The Consumer Information Improvement Act (VIG), or Consumer Information Act, entered into force on 1 May 2008. Since then, the food monitoring authorities of the countries have been obliged in principle to grant the consumer the right to information. This right to information has been extended by the amendment to the law since September 2012. In future, consumers will not only be able to receive information on food, feed and supplies, cosmetics or wine, but also on technical consumer products within the meaning of the Product Safety Act, such as household appliances, Furniture or DIY items.

The information shall be provided on request by the competent authority, the application should include the name and address of the applicant, as well as specific information on the question. The rejection of large-scale applications is possible in accordance with Section 4 (3) OF the VIG.

The right to receive information for everyone includes:

  • non-permissible deviations from food and feed law,
  • risks/risks posed to consumers by products or consumer products;
  • access to data on the composition of products and consumer products and their nature;
  • labelling, origin, use, manufacture and treatment of products and consumer products,
  • precursors and the processes used in the extraction of the starting materials
  • surveillance measures, the illumination of these activities, statistics on infringements.

The right to information must be fulfilled, provided that there are no grounds for exclusion or limitation, which may arise in particular from Section 3 VIG.

The VIG also includes the possibility of active consumer information without a request from the competent authority.
With the addition of the Food, Supplies and Feed Code (LFBG), all infringements of the law by exceeding the limit values by the competent body are published.

The published data must be secured: therefore, publication may only take place if two independent analytical results of accredited laboratories are available. All other infringements, such as hygiene regulations, will also be made public if a fine of at least EUR 350.00 is to be expected.

In the case of active publication, the following applies: Affected companies must in principle be consulted in advance. Exceptions are only permitted in case of danger in default.

Source: Serviceportal Niedersachsen (Portalverbund des Bundes und der Länder)

Top of the Page