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Applying for a new social security card


The social security card is a record containing your social security number in addition to your personal details.

The social security number will be used by your employer to identify you in all social security declarations (e.g. registrations, deregistrations and annual social insurance reports). The social security number remains the same throughout a person’s lifetime. The German pension insurance fund will keep your account under this number.

If you lose or damage your card, you may apply for a new social security card

  • online,
  • at an information and advice centre of the German pension insurance fund, or
  • at the health insurance fund.

If you start a new job, you must show your social security card to your employer. If you do not yet have a social security number, you may register without one. Registration by your employer will then launch the new assignment of a social security number. Your social security card will be sent to you automatically.

You will also need a social security card when applying for a social security benefit, such as unemployment benefit.

If you change your name, for example if you get married, you will automatically receive a new social security card.

Note: Your social security card also displays your data as a machine-readable code (QR Code). 

Process flow

If you lose or damage your card, you may apply for a new social security card online or at an information and advice centre of the German pension insurance fund or at the health insurance fund.

You will receive your social security card by post at your home address.

Who should I contact?

German pension insurance fund (Deutsche Rentenversicherung Bund)

Freephone helpline:
Tel.: 0800 10004800

Office hours:
Monday to Thursday from 7.30 to 19.30
Friday from 7.30 to 15.30

Competent authority

German pension insurance fund (Deutsche Rentenversicherung Bund)
Ruhrstraße 2
10709 Berlin

Tel.: 030 8650 
Fax: 030 86527240
Email: drv@drv-bund.de

Requirements

N/A

Which documents are required?

N/A

What are the fees?

N/A

What deadlines do I have to pay attention to?

N/A

Processing duration

Once you have applied, your social security card will be sent to your home address within 14 days.

Applications / forms

Forms: N/A
Can I apply online? Yes
Do I need to apply in writing? No
Do I need to apply in person? No

What else should I know?

N/A

Supporting institutions

All social security institutions, in particular statutory pension and health insurance.

Technically approved by

Federal Ministry of Labour and Social Affairs

Professionally released on

16.07.2019

Author

The text was automatically translated based on the German content.

Source: Serviceportal Niedersachsen (Portalverbund des Bundes und der Länder)