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IMPORTANT: Select a location.To obtain application forms, location-specific information and contacts, select a town or zip code.

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Your selected location: Werlte

Which place to enter?

The location is used to determine the responsible office for the selected administrative service. In most cases you can enter your place of residence to find the competent authority. However, there are also cases in which a different location must be specified. Here are some examples:

Birth certificateYou want to get married and need a birth certificate. You live in Hanover, but you were born in Celle. You must therefore state your place of birth, i.e. Celle.

Business registrationYou would like to register a business in Braunschweig. Your place of residence is Hanover. You must therefore state the location of your future business, i.e. Braunschweig.

Apply for a building permitYou would like to build a house in Wunstorf and therefore apply for a building permit. Her place of residence is currently Hanover. You must indicate the place where the house is to be built. In this case it is Wunstorf.

Activate ID card with online ID function


The online ID card enables you to complete digitally offered administrative and business services online. Online ID is made possible by a chip in your ID card, provided the online ID is activated. For citizens who were 16 years or older when they applied, this chip has been activated by default since 2017.

If you apply for a new ID card and you are 16 years or older, you can activate the online ID card yourself. You will receive the required PIN and all related information by post in your "PIN letter". You can later replace the PIN with a six-digit PIN of your choice. You can do this when you collect your ID card and later at the Citizens' Registration Office or in apps for the online ID card, such as the AusweisApp.

If the online ID function is not yet activated, you can have it activated at your local "Bürgeramt". You can also reset your PIN at your local citizens' office.

With your online ID card you can, for example:

  • Apply for BAföG online,
  • activate your SIM card online,
  • use the online services of Deutsche Rentenversicherung for your insurance account and
  • carry out identification with PostIdent via the PostIdent app.

Who should I contact?

Responsible authorities


Bürgerservice
Address: Marktstraße 1, 49757 Werlte
Timetable
Telephone: 05951 201-320
Fax: 05951 201-191
Opening Hours:
Monday to Wednesday: 08:15 - 12:30 14:00 - 16:30 Thursday: 08:15 - 12:30 14:00 - 17:30 Friday 08:15 - 12:30
Building Access
elevator available, wheelchair-accessible

Requirements

  • You have a German identity card.

Which documents are required?

  • Identity card
  • ID card app and NFC-enabled smartphone or card reader
  • Self-selected, six-digit PIN

What are the fees?

There are no costs.

Process flow

If you were at least 16 years old when you applied for your new ID document, your online ID is usually already activated. It is ready for use when you set the six-digit PIN you have chosen yourself. To do this, proceed as follows:

  • After applying for a new ID card, you will receive the so-called "PIN letter" by post.
    • Follow the instructions in the letter to set your self-selected, six-digit PIN for the online ID card. You can set the PIN directly at your local citizens' office when you collect your ID card or at any time using apps for the online ID card, such as the AusweisApp.

If you subsequently want to reset your PIN or apply for a new one, you can have a new PIN set free of charge at your local Citizens' Registration Office.

What deadlines do I have to pay attention to?

There is no deadline.

Processing duration

If the PIN is available, processing takes approx. 5 minutes.

Source: Serviceportal Niedersachsen (Portalverbund des Bundes und der Länder)