Reporting the loss of your own ID card
As a German citizen, you are obliged to have an identity card from the age of 16 if you are registered as having your main place of residence in Germany and do not have a valid passport, passport or temporary passport.
You must report the loss of your identity card immediately to a citizens' office or the police. If you do not do this, you are committing an offense. Once you have reported the loss to a citizens' office, the police will automatically be informed of the loss.
You can apply for a new ID card at the same time as reporting the loss to the Citizens' Registration Office. If you have a valid passport, you do not need to apply for a new ID card.
If you first report the loss to the police, you must also visit an ID card office to apply for a new ID card.
If you report the loss (to the police or citizens' office), the online ID card function will also be automatically blocked. This ensures that any attempt to misuse the online ID function is detected immediately. After blocking, it is not possible to use the online ID function of your ID card.
You can also have the online ID card blocked yourself by telephone.
You can only have the signature function blocked by the provider of your signature certificate..
Who should I contact?
The identity card authority in the local citizens' office of the district or regional municipality, the independent city or the large independent city of the place of residence is responsible.
Responsible authorities
Bürgerservice
Contact
- Haren (Ems):
- Apply for an eID card as a European citizen
- Apply for an identity card as a person under 16
- Apply for an identity card for the first time
- Apply for identity card because of name change after divorce
- Certificate of eligibility
- Certificate of voting rights
- Children's passport change due to change of address
- Confirmation of registration issuance
- Documents and copies: Certification
- Driving licence: Extension - driving licence of categories C and D
- Driving licence: issue
- Express passport issue
- Fishing License Exhibition
- Identity card issue
- Identity card notification due to theft
- Information blocking device
- Life certificate for submission to the pension insurance: Issue
- Lost property
- Passport change due to change of place of residence
- Passport issuance
- Passport issuance
- Passport issuance for frequent travelers
- Passport issuance new due to change of name upon marriage or establishment of a civil partnership
- Passport issuance new due to change of other data
- Passport issuance new due to expiry of validity
- Passport issuance provisionally
- Passport issue for minors for the first time
- Passport message for retrieval
- Passport notification due to loss
- Place of residence Deregistration of main residence
- Population register information Provision of self-disclosure
- Provision of information from the population register for commercial purposes
- Request simple information from the population register
- Residence Deregistration
- Residence Deregistration of secondary residence
- Residence Registration as secondary residence
- Transmission blocks in the registration register
- apply for identity card due to change of name on marriage
- Apply for a change of address on the eID card
- Apply for a new ID card when it expires
- Apply for a new identity card if lost
- Apply for a simple certificate of good conduct
- Apply for a temporary identity card
- Apply for an identity card
- Apply for an identity card for German citizens with permanent residence abroad
- Certificate of good conduct extended
- Change of identity card due to change of address
- Change of residence
- Children's Passport Extension
- Children's Passport Status Query
- Children's passport notification due to loss
- Children's passport notification due to relocation
- Children's passport report for theft
- Confirmation of landlord
- Exchange old driver's license for a new one
- Have address and personal data changed
- Identity card notification due to retrieval
- Identity card status query
- Information from the Central Trade Register Application
- Information in the population register Granting to landlords
- Information in the population register Provision of group information
- Information on the population register Provision to parties and voter groups
- New passport issue due to change of name on divorce or dissolution of civil partnership
- Passport Issuance of additional passports
- Passport issuance for adults for the first time
- Passport report for theft
- Passport status query
- Population register information issuance extended
- Registration certificate issued
- Reporting obligation
- Reporting the loss of your own ID card
- Requesting a vehicle to be taken out of service
- Residence Deregistration for boatmen and seafarers
- Residence Re-registration Change of status
- Residence Registration as main residence
- Residence Registration for boatmen and seafarers
- Haren (Ems):
- Apply for a change of address on the eID card
- Apply for a new ID card when it expires
- Apply for a new identity card if lost
- Apply for a simple certificate of good conduct
- Apply for a temporary identity card
- Apply for an eID card as a European citizen
- Apply for an identity card
- Apply for an identity card as a person under 16
- Apply for an identity card for German citizens with permanent residence abroad
- Apply for an identity card for the first time
- Apply for identity card because of name change after divorce
- Certificate of eligibility
- Certificate of good conduct extended
- Certificate of voting rights
- Change of identity card due to change of address
- Change of residence
- Children's Passport Extension
- Children's Passport Status Query
- Children's passport change due to change of address
- Children's passport notification due to loss
- Children's passport notification due to relocation
- Children's passport report for theft
- Confirmation of landlord
- Confirmation of registration issuance
- Documents and copies: Certification
- Driving licence: Extension - driving licence of categories C and D
- Driving licence: issue
- Exchange old driver's license for a new one
- Express passport issue
- Fishing License Exhibition
- Have address and personal data changed
- Identity card issue
- Identity card notification due to retrieval
- Identity card notification due to theft
- Identity card status query
- Information blocking device
- Information from the Central Trade Register Application
- Information in the population register Granting to landlords
- Information in the population register Provision of group information
- Information on the population register Provision to parties and voter groups
- Life certificate for submission to the pension insurance: Issue
- Lost property
- New passport issue due to change of name on divorce or dissolution of civil partnership
- Passport Issuance of additional passports
- Passport change due to change of place of residence
- Passport issuance
- Passport issuance
- Passport issuance for adults for the first time
- Passport issuance for frequent travelers
- Passport issuance new due to change of name upon marriage or establishment of a civil partnership
- Passport issuance new due to change of other data
- Passport issuance new due to expiry of validity
- Passport issuance provisionally
- Passport issue for minors for the first time
- Passport message for retrieval
- Passport notification due to loss
- Passport report for theft
- Passport status query
- Place of residence Deregistration of main residence
- Population register information Provision of self-disclosure
- Population register information issuance extended
- Provision of information from the population register for commercial purposes
- Registration certificate issued
- Reporting obligation
- Reporting the loss of your own ID card
- Request simple information from the population register
- Residence Deregistration for boatmen and seafarers
- Residence Re-registration Change of status
- Residence Registration as main residence
- Transmission blocks in the registration register
- Requesting a vehicle to be taken out of service
- Residence Deregistration
- Residence Deregistration of secondary residence
- Residence Registration as secondary residence
- Residence Registration for boatmen and seafarers
- apply for identity card due to change of name on marriage
- Haren (Ems):
- Agriculture: damage caused by game
- Application for a certificate of no impediment to marriage for German nationals, stateless persons, homeless foreigners or foreign refugees within the meaning of the Convention relating to the Status of Refugees with habitual residence in Germany
- Apply for a change of address on the eID card
- Apply for a civil partnership certificate
- Apply for a death certificate
- Apply for a marriage certificate
- Apply for a new ID card when it expires
- Apply for a new identity card if lost
- Apply for a simple certificate of good conduct
- Apply for a temporary identity card
- Apply for an International Mortuary Passport
- Apply for an eID card as a European citizen
- Apply for an identity card
- Apply for an identity card as a person under 16
- Apply for an identity card for German citizens with permanent residence abroad
- Apply for an identity card for the first time
- Apply for identity card because of name change after divorce
- Applying for a civil partnership certificate for a civil partnership entered into abroad
- Birth Indication
- Birth certificate issuance
- Burial place: Permit - to create/expand
- Certificate of eligibility
- Certificate of good conduct extended
- Certificate of voting rights
- Change of identity card due to change of address
- Change of residence
- Children's Passport Extension
- Children's Passport Status Query
- Children's passport change due to change of address
- Children's passport notification due to loss
- Children's passport notification due to relocation
- Children's passport report for theft
- Confirmation of landlord
- Confirmation of registration issuance
- Declaration of resignation from the church
- Declaration of the right to a name
- Documents and copies: Certification
- Driving licence: Extension - driving licence of categories C and D
- Driving licence: issue
- Establishment of a civil partnership Notarisation
- Exchange old driver's license for a new one
- Express passport issue
- Fishing License Exhibition
- Have address and personal data changed
- Identity card issue
- Identity card notification due to retrieval
- Identity card notification due to theft
- Identity card status query
- Information blocking device
- Information from the Central Trade Register Application
- Information in the population register Granting to landlords
- Information in the population register Provision of group information
- Information on the population register Provision to parties and voter groups
- Life certificate for submission to the pension insurance: Issue
- Lost property
- Marriage consummation with foreign partner
- Marriage consummation with same-sex partner
- New passport issue due to change of name on divorce or dissolution of civil partnership
- Notification of a death
- Passport Issuance of additional passports
- Passport change due to change of place of residence
- Passport issuance
- Passport issuance
- Passport issuance for adults for the first time
- Passport issuance for frequent travelers
- Passport issuance new due to change of name upon marriage or establishment of a civil partnership
- Passport issuance new due to change of other data
- Passport issuance new due to expiry of validity
- Passport issuance provisionally
- Passport issue for minors for the first time
- Passport message for retrieval
- Passport notification due to loss
- Passport report for theft
- Passport status query
- Place of residence Deregistration of main residence
- Population register information Provision of self-disclosure
- Population register information issuance extended
- Provision of information from the population register for commercial purposes
- Register marriage
- Registration certificate issued
- Reporting obligation
- Reporting the loss of your own ID card
- Request simple information from the population register
- Requesting a vehicle to be taken out of service
- Residence Deregistration for boatmen and seafarers
- Residence Re-registration Change of status
- Residence Registration as secondary residence
- Residence Registration for boatmen and seafarers
- Recognition of paternity
- Residence Deregistration
- Residence Deregistration of secondary residence
- Residence Registration as main residence
- Transmission blocks in the registration register
- apply for identity card due to change of name on marriage
- Haren (Ems):
- Apply for a change of address on the eID card
- Apply for a new identity card if lost
- Apply for an eID card as a European citizen
- Apply for an identity card as a person under 16
- Apply for an identity card for the first time
- Certificate of eligibility
- Change of residence
- Children's Passport Extension
- Children's passport change due to change of address
- Children's passport notification due to loss
- Children's passport report for theft
- Documents and copies: Certification
- Driving licence: Extension - driving licence of categories C and D
- Driving licence: issue
- Exchange old driver's license for a new one
- Fishing License Exhibition
- Have address and personal data changed
- Identity card issue
- Identity card status query
- Information blocking device
- Information in the population register Provision of group information
- Information on the population register Provision to parties and voter groups
- Passport change due to change of place of residence
- Passport issuance
- Passport issuance for frequent travelers
- Passport issuance provisionally
- Passport issue for minors for the first time
- Passport message for retrieval
- Passport notification due to loss
- Passport report for theft
- Place of residence Deregistration of main residence
- Population register information Provision of self-disclosure
- Registration certificate issued
- Residence Deregistration for boatmen and seafarers
- Residence Re-registration Change of status
- Residence Registration as main residence
- Residence Registration as secondary residence
- Residence Registration for boatmen and seafarers
- Apply for a new ID card when it expires
- Apply for a simple certificate of good conduct
- Apply for a temporary identity card
- Apply for an identity card
- Apply for an identity card for German citizens with permanent residence abroad
- Apply for identity card because of name change after divorce
- Certificate of good conduct extended
- Certificate of voting rights
- Change of identity card due to change of address
- Children's Passport Status Query
- Children's passport notification due to relocation
- Confirmation of landlord
- Confirmation of registration issuance
- Express passport issue
- Identity card notification due to retrieval
- Identity card notification due to theft
- Information from the Central Trade Register Application
- Information in the population register Granting to landlords
- Life certificate for submission to the pension insurance: Issue
- Lost property
- New passport issue due to change of name on divorce or dissolution of civil partnership
- Passport issuance
- Passport issuance for adults for the first time
- Passport issuance new due to change of name upon marriage or establishment of a civil partnership
- Passport issuance new due to change of other data
- Passport issuance new due to expiry of validity
- Passport status query
- Population register information issuance extended
- Provision of information from the population register for commercial purposes
- Reporting obligation
- Reporting the loss of your own ID card
- Request simple information from the population register
- Requesting a vehicle to be taken out of service
- Residence Deregistration
- Transmission blocks in the registration register
- Residence Deregistration of secondary residence
- apply for identity card due to change of name on marriage
- Haren (Ems):
- Apply for a change of address on the eID card
- Apply for a new ID card when it expires
- Apply for a new identity card if lost
- Apply for a simple certificate of good conduct
- Apply for a temporary identity card
- Apply for an eID card as a European citizen
- Apply for an identity card
- Apply for an identity card as a person under 16
- Apply for an identity card for German citizens with permanent residence abroad
- Apply for an identity card for the first time
- Apply for identity card because of name change after divorce
- Certificate of eligibility
- Certificate of good conduct extended
- Certificate of voting rights
- Change of identity card due to change of address
- Change of residence
- Children's Passport Extension
- Children's Passport Status Query
- Children's passport change due to change of address
- Children's passport notification due to loss
- Children's passport notification due to relocation
- Children's passport report for theft
- Confirmation of landlord
- Confirmation of registration issuance
- Documents and copies: Certification
- Driving licence: Extension - driving licence of categories C and D
- Driving licence: issue
- Exchange old driver's license for a new one
- Express passport issue
- Fishing License Exhibition
- Have address and personal data changed
- Identity card issue
- Identity card notification due to retrieval
- Identity card notification due to theft
- Identity card status query
- Information blocking device
- Information from the Central Trade Register Application
- Information in the population register Granting to landlords
- Information in the population register Provision of group information
- Information on the population register Provision to parties and voter groups
- Passport issuance provisionally
- Passport notification due to loss
- Population register information Provision of self-disclosure
- Life certificate for submission to the pension insurance: Issue
- Lost property
- New passport issue due to change of name on divorce or dissolution of civil partnership
- Passport Issuance of additional passports
- Passport change due to change of place of residence
- Passport issuance
- Passport issuance
- Passport issuance for adults for the first time
- Passport issuance for frequent travelers
- Passport issuance new due to change of name upon marriage or establishment of a civil partnership
- Passport issuance new due to change of other data
- Passport issuance new due to expiry of validity
- Passport issue for minors for the first time
- Passport message for retrieval
- Passport report for theft
- Passport status query
- Place of residence Deregistration of main residence
- Population register information issuance extended
- Provision of information from the population register for commercial purposes
- Registration certificate issued
- Reporting obligation
- Reporting the loss of your own ID card
- Request simple information from the population register
- Requesting a vehicle to be taken out of service
- Residence Deregistration
- Residence Deregistration for boatmen and seafarers
- Residence Deregistration of secondary residence
- Residence Re-registration Change of status
- Residence Registration as main residence
- Residence Registration as secondary residence
- Residence Registration for boatmen and seafarers
- Transmission blocks in the registration register
- apply for identity card due to change of name on marriage
- Haren (Ems):
- Apply for a change of address on the eID card
- Apply for a new ID card when it expires
- Apply for a simple certificate of good conduct
- Apply for a temporary identity card
- Apply for an identity card
- Apply for an identity card for German citizens with permanent residence abroad
- Residence Registration for boatmen and seafarers
- Apply for a new identity card if lost
- Apply for an eID card as a European citizen
- Apply for an identity card as a person under 16
- Apply for an identity card for the first time
- Apply for identity card because of name change after divorce
- Certificate of eligibility
- Certificate of good conduct extended
- Certificate of voting rights
- Change of identity card due to change of address
- Change of residence
- Children's Passport Extension
- Children's Passport Status Query
- Children's passport change due to change of address
- Children's passport notification due to loss
- Children's passport notification due to relocation
- Children's passport report for theft
- Confirmation of landlord
- Confirmation of registration issuance
- Documents and copies: Certification
- Driving licence: Extension - driving licence of categories C and D
- Driving licence: issue
- Exchange old driver's license for a new one
- Express passport issue
- Fishing License Exhibition
- Have address and personal data changed
- Identity card issue
- Identity card notification due to retrieval
- Identity card notification due to theft
- Identity card status query
- Information blocking device
- Information from the Central Trade Register Application
- Information in the population register Granting to landlords
- Information in the population register Provision of group information
- Information on the population register Provision to parties and voter groups
- Life certificate for submission to the pension insurance: Issue
- Lost property
- New passport issue due to change of name on divorce or dissolution of civil partnership
- Passport Issuance of additional passports
- Passport change due to change of place of residence
- Passport issuance
- Passport issuance
- Passport issuance for adults for the first time
- Passport issuance for frequent travelers
- Passport issuance new due to change of name upon marriage or establishment of a civil partnership
- Passport issuance new due to change of other data
- Passport issuance new due to expiry of validity
- Passport issuance provisionally
- Passport issue for minors for the first time
- Passport message for retrieval
- Passport notification due to loss
- Passport report for theft
- Passport status query
- Population register information Provision of self-disclosure
- Population register information issuance extended
- Provision of information from the population register for commercial purposes
- Registration certificate issued
- Reporting obligation
- Reporting the loss of your own ID card
- Request simple information from the population register
- Requesting a vehicle to be taken out of service
- Residence Deregistration
- Residence Deregistration for boatmen and seafarers
- Residence Deregistration of secondary residence
- Residence Re-registration Change of status
- Residence Registration as main residence
- Residence Registration as secondary residence
- Transmission blocks in the registration register
- apply for identity card due to change of name on marriage
- Haren (Ems):
- Apply for a change of address on the eID card
- Apply for a new ID card when it expires
- Apply for a new identity card if lost
- Apply for a simple certificate of good conduct
- Apply for a temporary identity card
- Apply for an eID card as a European citizen
- Apply for an identity card
- Apply for an identity card as a person under 16
- Apply for an identity card for German citizens with permanent residence abroad
- Apply for an identity card for the first time
- Apply for identity card because of name change after divorce
- Certificate of eligibility
- Certificate of good conduct extended
- Certificate of voting rights
- Change of identity card due to change of address
- Change of residence
- Children's Passport Extension
- Children's Passport Status Query
- Children's passport change due to change of address
- Children's passport notification due to loss
- Children's passport notification due to relocation
- Children's passport report for theft
- Confirmation of landlord
- Confirmation of registration issuance
- Documents and copies: Certification
- Driving licence: Extension - driving licence of categories C and D
- Driving licence: issue
- Exchange old driver's license for a new one
- Express passport issue
- Fishing License Exhibition
- Have address and personal data changed
- Identity card issue
- Identity card notification due to retrieval
- Identity card notification due to theft
- Identity card status query
- Information blocking device
- Information from the Central Trade Register Application
- Information in the population register Granting to landlords
- Information in the population register Provision of group information
- Information on the population register Provision to parties and voter groups
- Life certificate for submission to the pension insurance: Issue
- Lost property
- New passport issue due to change of name on divorce or dissolution of civil partnership
- Passport Issuance of additional passports
- Passport change due to change of place of residence
- Passport issuance
- Passport issuance
- Passport issuance for adults for the first time
- Passport issuance for frequent travelers
- Passport issuance new due to change of name upon marriage or establishment of a civil partnership
- Passport issuance new due to change of other data
- Passport issuance new due to expiry of validity
- Passport issuance provisionally
- Passport issue for minors for the first time
- Passport message for retrieval
- Passport notification due to loss
- Passport report for theft
- Passport status query
- Place of residence Deregistration of main residence
- Population register information Provision of self-disclosure
- Population register information issuance extended
- Provision of information from the population register for commercial purposes
- Registration certificate issued
- Reporting obligation
- Reporting the loss of your own ID card
- Request simple information from the population register
- Requesting a vehicle to be taken out of service
- Residence Deregistration
- Residence Deregistration for boatmen and seafarers
- Residence Deregistration of secondary residence
- Residence Re-registration Change of status
- Residence Registration as main residence
- Residence Registration as secondary residence
- Residence Registration for boatmen and seafarers
- Transmission blocks in the registration register
- apply for identity card due to change of name on marriage
Requirements
Your identity card has been lost.
Applications / forms
Personal appearance necessary: Yes
Which documents are required?
You do not need to submit any documents.
What are the fees?
There is no charge for reporting the loss.
Fee: free of chargeIn case of loss report
Process flow
As a rule, you must report the loss of your ID card in person. In such cases, the ID card authority will block your online ID card function after receiving your report.
Report the loss to the Citizens' Registration Office:
Make an appointment at the Citizens' Registration Office. Please find out about the regional options.
Your online ID function will be blocked immediately upon receipt of your report.
If you do not receive a prompt appointment to report the loss at the Citizens' Registration Office, report the loss to a police station as soon as possible.
Block the online ID function yourself via the hotline:
Dial the blocking hotline 116 116, which is available around the clock, 7 days a week.
Enter the blocking password that you received with the PIN letter using the telephone keys as soon as you are prompted to do so.
Your online ID card will be blocked immediately.
What deadlines do I have to pay attention to?
The report must be made immediately after the loss is discovered.
Processing duration
It usually takes a few minutes to record the loss report and hand over the copy to the person concerned.
Appeal
Objection.
Appeal.
Detailed information on how to lodge an objection can be found in the notification of your application.
Administrative court action