Service Portal Niedersachsen Startseite
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IMPORTANT: Select a location.To obtain application forms, location-specific information and contacts, select a town or zip code.

For an area outside of Lower Saxony and foreign languages, some menu items and functions are not available. Please go to the service page of the respective country.

Please specify an area.

Your selected location: Haren (Ems) (497...)

Which place to enter?

The location is used to determine the responsible office for the selected administrative service. In most cases you can enter your place of residence to find the competent authority. However, there are also cases in which a different location must be specified. Here are some examples:

Birth certificateYou want to get married and need a birth certificate. You live in Hanover, but you were born in Celle. You must therefore state your place of birth, i.e. Celle.

Business registrationYou would like to register a business in Braunschweig. Your place of residence is Hanover. You must therefore state the location of your future business, i.e. Braunschweig.

Apply for a building permitYou would like to build a house in Wunstorf and therefore apply for a building permit. Her place of residence is currently Hanover. You must indicate the place where the house is to be built. In this case it is Wunstorf.

ID card issue

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As a rule, you collect your ID card from the citizens' office where you applied for it. With a power of attorney, you can also authorize a representative to collect your ID card.

You can find the authorization form online via the ID card portal. To collect your child's ID card, you only need a power of attorney if the child is 16 years or older.

Your local citizens' office will tell you whether you need to make an appointment to collect the ID card or whether you need to follow any other instructions regarding the time of collection.

You can hand in your old ID card when you collect it or have it validated if you want to keep it as a souvenir. If you have lost your old ID card, fill out a loss report.

Who should I contact?

Responsibility lies with the municipality, the joint municipality and the town in which the application for the permit was submitted.

Responsible authorities

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Bürgerservice
Address: Neuer Markt 1, 49733 Haren (Ems)
Timetable
Telephone: 05932 8-199
Email: Get in touch
www: https://www.haren.de
Opening Hours:
Montag - Dienstag 8.00 - 13.00 Uhr, sowie 14.00 - 17.00 Uhr Mittwoch 8.00 - 13.00 Uhr Donnerstag 8.00 -13.00 Uhr, sowie 14.00 - 18.00 Uhr Freitag 8.00 - 12.30 Uhr
Building Access
elevator available, wheelchair-accessible

Requirements

The new ID card is ready for collection at the citizens' office where the ID card was applied for.

Which documents are required?

  • Your old identity card document (exception: old identity card is no longer available due to loss/theft)
  • In case of representation: Power of attorney to collect an identity card

What are the fees?

There are no costs.

Process flow

You can collect your new ID card from the Citizens' Registration Office where you applied for it:

  • You can find out when the ID card can be collected when you apply or ask at the Citizens' Registration Office. When you applied for your ID card, you received the PIN letter that goes with your ID card. The PIN letter contains a five-digit transport PIN, an unblocking number (PUK) and a blocking password. You can use the transport PIN to set a six-digit PIN of your choice. You can also set the six-digit PIN yourself at home at any time using a suitable NFC-enabled smartphone, the PIN letter and the AusweisApp2. You need the six-digit PIN you have chosen yourself to be able to use the online ID function of your ID card.
  • You collect your new ID card from the citizens' office where you applied for it.
  • The new ID card will be issued to you on presentation of your old ID card. If you would like to keep your old ID card as a souvenir, the document can be returned to you after it has been validated.
  • If you have lost your old ID card in the meantime or if it has been stolen, fill out a loss report.
  • Finally, confirm receipt of the new ID card with your signature.
  • An authorized adult can be appointed to collect the new ID card. This person must be able to identify themselves and present a written authorization for collection. You can find a form for this authorization online on the ID card portal.

What deadlines do I have to pay attention to?

There is no deadline.

What else should I know?

There are no indications or special features.

Further information

Special notes for - Single Municipality Haren (Ems)

Legal basis

Source: Serviceportal Niedersachsen (Portalverbund des Bundes und der Länder)

Further Links

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Single points of contact of the state of Lower Saxony, Single points of contact of the countries of Europe, advice and assistance for EU citizens and their families.
Access information on the single point of contact for the state of Lower Saxony opens in a new tabvisit Website Internal Market, Industry, Entrepreneurship and SMEs opens in a new tabVisit advice and assistance for EU citizens and their families opens in a new tab