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IMPORTANT: Select a location.To obtain application forms, location-specific information and contacts, select a town or zip code.

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Your selected location: Emsbüren (484...)

Which place to enter?

The location is used to determine the responsible office for the selected administrative service. In most cases you can enter your place of residence to find the competent authority. However, there are also cases in which a different location must be specified. Here are some examples:

Birth certificateYou want to get married and need a birth certificate. You live in Hanover, but you were born in Celle. You must therefore state your place of birth, i.e. Celle.

Business registrationYou would like to register a business in Braunschweig. Your place of residence is Hanover. You must therefore state the location of your future business, i.e. Braunschweig.

Apply for a building permitYou would like to build a house in Wunstorf and therefore apply for a building permit. Her place of residence is currently Hanover. You must indicate the place where the house is to be built. In this case it is Wunstorf.

Truck toll audit

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You only have to pay the toll if the vehicle or combination of vehicles is either

  • is intended for the carriage of goods by road or
  • which is used for road haulage.

A gross vehicle weight including trailer of at least 3.5 tons applies to both variants.

Vehicles intended for road haulage can be identified by typical body features, for example in the case of articulated vehicles or trucks. The toll obligation also applies if

  • it is a private journey,
  • goods are actually being transported or the journey is empty,
  • the goods are transported commercially or for own purposes (own-account transport) or
  • the vehicle in question is exempt from motor vehicle tax.

There are exceptions to the toll obligation for use in:

  • Road maintenance service,
  • road maintenance service,
  • road cleaning and winter road maintenance, provided these have been commissioned by public authorities,
  • for fire department and police vehicles,
  • for vehicles used by showmen and circuses and
  • for self-propelled work machines that are only used to carry out work and not for the transportation of goods in commercial road haulage or works traffic
  • for craft businesses that have previously registered their vehicles online.

Note: Electric vehicles are exempt from the toll and gas-powered vehicles are exempt from the toll until 31.12.2020.

Who should I contact?

Responsible authorities

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Bundesamt für Güterverkehr (BAG)
Address: Werderstraße 34, 50672 Köln, Stadt
Timetable
Telephone: +49 221 5776-0
Fax: +49 221 5776-1777
Email: Get in touch
www: http://www.bag.bund.de

Requirements

You are driving a vehicle subject to toll on federal highways or federal roads.

Applications / forms

Forms: none

Online procedure possible: yes

Written form required: no

Personal appearance required: no

Which documents are required?

none

What are the fees?

The amount of the toll varies depending on:

  • the number of kilometers traveled,
  • the weight class and the number of axles,
  • the emission class of the vehicle and
  • a flat rate for noise pollution.

The toll rates applicable to your vehicle are summarized in Toll Collect's "Tariff Overview 2019".

Process flow

You must pay the toll before starting your journey using one of the following booking options.

Automatic booking via on-board unit:

  • Register with the operating company Toll Collect GmbH or a provider of the European Electronic Toll Service (EEMD). You can register in writing or online.
  • Then have an on-board unit installed in your vehicle.
  • After successful registration and installation of the on-board unit, the toll routes driven will be recorded automatically and the toll will be booked according to your chosen payment method with Toll Collect or the EEMD provider.

Manual booking via the Toll Collect app:

  • Download the Toll Collect app to a mobile device of your choice.
    • The app is available for the Android, iOS and Windows Phone operating systems and can be downloaded from the stores (Android App Store, iOS App Store, Windows Phone App Store).
  • Follow the instructions in the app.

Online booking via the Toll Collect website:

  • Go to the Toll Collect website.
  • Log in with your customer data and follow the instructions for the online procedure.

Manual booking at around 1,100 toll terminals:

  • You will find toll terminals both in Germany and at major petrol stations, truck stops and rest areas near the border.
  • Follow the instructions on the toll terminal.

What deadlines do I have to pay attention to?

The truck toll must be paid before using the toll road network.

Processing duration

It takes up to 4 hours to install the Toll Collect GmbH on-board unit. Online bookings via app or the Internet only take a few minutes. The processing time with an EEMD provider can vary.

What else should I know?

On request, Toll Collect will also send you a monthly individual journey report. This lists the vehicle, route, journey time and other toll-relevant data. This allows you to track the toll charges exactly. You can download the itemized journey list from the Toll Collect customer portal or receive it by post on request.
The respective EEMD providers will inform you about the corresponding services offered by EEMD providers.

Legal basis

Source: Serviceportal Niedersachsen (Portalverbund des Bundes und der Länder)

Further Links

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Single points of contact of the state of Lower Saxony, Single points of contact of the countries of Europe, advice and assistance for EU citizens and their families.
Access information on the single point of contact for the state of Lower Saxonyvisit Website Internal Market, Industry, Entrepreneurship and SMEsVisit advice and assistance for EU citizens and their families