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Truck Toll Audit


You only have to pay the toll if it is a motor vehicle or a combination of vehicles that is either

  • intended for the carriage of goods by road, or
  • used for the carriage of goods by road.

For both variants, a permissible gross vehicle weight including trailer of at least 7.5 tonnes applies.

You can identify vehicles intended for freight transport by their typical body features, such as articulated vehicles or trucks. The toll obligation also applies if

  • it is a private trip,
  • goods are actually transported or it is an empty journey,
  • the carriage of goods is carried out commercially or for own purposes (own-account transport) or
  • the vehicle in question is exempt from road tax.

There are exceptions to the toll obligation for operations in:

  • road maintenance service,
  • road maintenance service,
  • for street cleaning and winter services, provided that these have been commissioned by the public,
  • for fire and police vehicles,
  • for vehicles of the fairground and circus trade, and
  • for self-propelled machines that are only used to carry out work and not for the transport of goods in commercial road haulage or own-account transport.

Note: Electric vehicles are exempt from tolls and gas-powered vehicles are exempt from tolls until 31.12.2020.

Process flow

You must pay the toll before you start your journey using one of the following booking options.

Automatic booking via on-board unit:

  • Register with the operating company Toll Collect GmbH or a provider of the European Electronic Toll Service (EEMD). You can register in writing or via online procedure.
  • Then have a so-called on-board unit installed in your vehicle.
  • After successful registration and the installation of the On-Board Unit, the toll routes driven are automatically recorded and the toll fee is booked according to the payment method you have chosen with Toll Collect or the EEMD provider.

Manual booking via the Toll Collect app:

  • Download the Toll Collect app on a mobile device of your choice.
    • The app is available for Android, iOS and Windows Phone operating systems and can be downloaded from the stores (Android App Store, iOS App Store, Windows Phone App Store).
  • Follow the instructions in the app.

Online booking via the Toll Collect website:

  • Go to the Toll Collect website.
  • Log in with your customer details and follow the instructions in the online procedure.

Manual booking at around 1,100 toll station terminals:

  • Both in Germany and in countries close to the border, you will find toll station terminals at large petrol stations, truck stops and rest areas.
  • Follow the instructions on the toll booth terminal.

Requirements

You drive a toll vehicle on federal motorways or federal roads.

Which documents are required?

none

What are the fees?

The amount of the toll varies depending on:

  • the number of kilometres travelled,
  • the weight class and the number of axles,
  • the emission class of the vehicle, and
  • a lump sum for noise nuisance.

The toll rates applicable to your vehicle are summarised in Toll Collect's "Tariff Overview 2019".

What deadlines do I have to pay attention to?

The truck toll must be paid before using the toll road network.

Processing duration

It takes up to 4 hours to install the on-board unit from Toll Collect GmbH. Online bookings via app or online only take a few minutes. The processing time at an EEMD provider can vary.

Applications / forms

Forms: none

Online procedure possible: yes

Written form required: no

Personal appearance required: no

What else should I know?

If you wish, Toll Collect will also provide you with a monthly individual trip statement. Vehicle, route, travel time and other toll-relevant data are listed there. This allows you to track the tolls levied exactly. You can download the individual journey record from the Toll Collect customer portal or, if you wish, by post.
Information on the offer of corresponding services from EEMD providers can be found in the respective EEMD providers.

Technically approved by

Federal Ministry of Transport and Infrastructure

Professionally released on

17.07.2019

Author

The text was automatically translated based on the German content.

competent Bodies


Bundesamt für Güterverkehr (BAG)
Address: Werderstraße 34, 50672 Köln, Stadt
Timetable
Telephone: +49 221 5776-0
Fax: +49 221 5776-1777

Data protection information


Landesbeauftragte für den Datenschutz Niedersachsen
Address: Prinzenstraße 5, 30159 Hannover
Timetable
Telephone: +49 511 12045-00
Fax: +49 511 12045-99

Source: Serviceportal Niedersachsen (Portalverbund des Bundes und der Länder)