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Using the EU-DLR Point of Single Contact network to support the simple handling of administrative procedures

As part of a Europe-wide network, the Points of Single Contact give you easy access to administrations and authorities.
Points of Single Contact help you to:

  • if you want to become an entrepreneur in the field of EU-DLR in Germany or
  • if you wish to have your regulated professional qualification formally recognised.

The Points of Single Contact will inform you about:

  • application and required documents,
  • competent bodies,
  • Costs and
  • Duration of the administrative procedure.

The Points of Single Contact also handle administrative procedures electronically for you. You receive your application and forward it to the competent authorities. This saves you from having to deal with the authorities.
The Network of Points of Single Contact consists of Internet portals and personal contacts.

If you want to do business or work in another country of the European Union (EU), you will find the appropriate Point of Single Contact on the website of the EU Commission.

Process flow

If you want to use the service of the Point of Single Contact, you must contact the regionally responsible Point of Single Contact in the respective federal state in which you would like to carry out your project:

  • Go to the website of the Point of Single Contact of the federal state relevant to you.
  • There you can determine the administrative procedures necessary for your project. Search functions and/or electronic assistants are usually available for this purpose.
  • You will then be directed to the appropriate online procedures.


The service of the Points of Single Contact can be used:

  • Service provider
  • Enterprise
  • Founders and
  • Persons wishing to have their regulated professional qualification recognised


  • the Federal Republic of Germany,
  • a Member State of the European Union (EU) or
  • a Member State of the European Economic Area (EEA), currently
    • Iceland
    • Liechtenstein or
    • Norway.

Which documents are required?

Which documents you have to submit depends on your specific project.

Further information can be found in the electronic application process on the service portal of the responsible Points of Single Contact.

What are the fees?

The fee is variable and will be proportionate to the costs of the corresponding procedures and formalities (Art. 13 para. 2 EU-DLR). The amount of the costs depends on the specific procedure.

What deadlines do I have to pay attention to?

Time limits depend on the procedure and can be found in the corresponding procedural descriptions.

The deadline does not begin until all required documents have been submitted in full.

Processing duration

  • for the provision of information:
    • on the Internet portals: immediately
    • Inquiries by e-mail: usually up to 3 days, as long as the documents are complete
  • for the processing time of the procedures:
    • The processing time depends on the respective procedure and the competent authorities. You will find these in the descriptions of the procedures.

Applications / forms

Forms available: Yes, but this may vary due to different procedures.

Writing required: Yes, but this may vary due to different procedures.

Informal application possible: Yes

Personal appearance required: No



Technically approved by

Lower Saxony Ministry of Economic Affairs, Labour, Transport and Digitalisation


The text was automatically translated based on the German content.

competent Bodies

Einheitlicher Ansprechpartner Landkreis Lüchow-Dannenberg
Address: Königsberger Straße 10 , 29439 Lüchow (Wendland)


Frau Renate Ortmanns-Möller
Telephone: 05841 120-0
responsible for:
Postal address: Post Office Box 1252 , 29432 Lüchow (Wendland)
Address: Königsberger Straße 10 , 29439 Lüchow (Wendland)
Telephone: 05841 120-0
Fax: 05841 120-278
Building Access
elevator available, wheelchair-accessible
Address: Friedrichswall 1 , 30159 Hannover
Telephone: 0800 818-8100

Data protection information

Landesbeauftragte für den Datenschutz Niedersachsen
Address: Prinzenstraße 5, 30159 Hannover
Telephone: +49 511 12045-00
Fax: +49 511 12045-99

Source: Serviceportal Niedersachsen (Portalverbund des Bundes und der Länder)