Service Portal Niedersachsen Startseite
Please enter a search term.
IMPORTANT: Select a location.To obtain application forms, location-specific information and contacts, select a town or zip code.

For an area outside of Lower Saxony and foreign languages, some menu items and functions are not available. Please go to the service page of the respective country.

Please specify an area.

Which place to enter?

The location is used to determine the responsible office for the selected administrative service. In most cases you can enter your place of residence to find the competent authority. However, there are also cases in which a different location must be specified. Here are some examples:

Birth certificateYou want to get married and need a birth certificate. You live in Hanover, but you were born in Celle. You must therefore state your place of birth, i.e. Celle.

Business registrationYou would like to register a business in Braunschweig. Your place of residence is Hanover. You must therefore state the location of your future business, i.e. Braunschweig.

Apply for a building permitYou would like to build a house in Wunstorf and therefore apply for a building permit. Her place of residence is currently Hanover. You must indicate the place where the house is to be built. In this case it is Wunstorf.

Making a claim for travel and transport costs for medical treatment if you have an accident at work or an occupational disease

Read aloud

Costs which may be covered by your statutory accident insurance provider include, for example:

  • Costs of transportation by public transport
  • Costs of transportation by private car
  • Costs of transportation by other means of transport (e.g. taxi or ambulance)
  • Travel expenses (e.g. meals and accommodation costs)

Simply submit your supporting documents to your accident insurance provider by uploading them online. No additional application is necessary.

Who should I contact?

Your accident insurance provider or the DGUV’s helpline:

One of the services offered by the statutory accident insurance providers is a single nationwide telephone number for general information: 0800 6050404
The helpline is open from Monday to Friday between 8:00 and 18:00.

The helpline is also accessible via sign language telephone. You can access the sign language telephone at the following address:
sip:dguv@gebaerdentelefon.dguv.de

Alternatively, if you are deaf or hard of hearing, you can also use the ISDN video phone. The telephone number is: 0800 6050415

Requirements

  • You have had a recognised accident at work or whilst commuting
  • You suffer from a recognised occupational disease

Applications / forms

Forms: none.
Can I apply online? You can upload your proof of costs using a web form.
Do I need to apply in writing? No.
Do I need to attend in person? No.

Which documents are required?

Proof of costs, invoices and receipts in PDF, JPG, TIF, PNG format

What are the fees?

None

Process flow

Proof of costs must be submitted to your insurance provider online using a web form.

  • Answer the questions on the online form to complete it. Then upload the supporting documents in one of the permitted file formats and send off the completed web form. Make sure you have the name of your accident insurance provider and file number to hand before filling in the form.
  • Your documents will be automatically forwarded to your accident insurance provider. You will then receive notification from your insurer by post, and the expenses will be refunded to the bank account they have on record for you.

Legal basis

Source: Serviceportal Niedersachsen (Portalverbund des Bundes und der Länder)

Further Links

Read aloud

Single points of contact of the state of Lower Saxony, Single points of contact of the countries of Europe, advice and assistance for EU citizens and their families.
Access information on the single point of contact for the state of Lower Saxonyvisit Website Internal Market, Industry, Entrepreneurship and SMEsVisit advice and assistance for EU citizens and their families