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Apply for care help

You can use this application to request care assistance.

If you are dependent on the help of others due to health impairments, under certain circumstances you are entitled to care assistance under the Twelfth Book of the Social Code (SGB XII) in addition to the claims from long-term care insurance.

The reason for the need can be physical, cognitive or psychological impairments or health-related burdens or demands that cannot be compensated and mastered independently.

The determination of whether and to what extent there is a need for long-term care is carried out by the Medical Service of the Health Insurance (MDK), which is commissioned by your long-term care insurance. Further information on the assessment procedure can be obtained from your long-term care insurance.

The Medical Service of the Health Insurance (MDK) determines your need for care. It assesses how independently you can still cope with your everyday life. The degree of care is determined with a point system. Your responsible care fund is then responsible for covering the care costs. However, depending on the type of benefit, the costs are only covered by long-term care insurance up to certain maximum limits. If it is not possible for you to assume the uncovered remaining costs, social assistance benefits (SGB XII) – such as care assistance – are eligible, taking into account the findings of the MDK.

If you do not have long-term care insurance and therefore do not receive an expert opinion from the MDK and no classification in a nursing degree by the nursing care fund, the social welfare institution can commission the responsible health authority (so-called public health officer) with an assessment.

You will only receive care assistance if your income and assets (or those of your spouse or partner) are insufficient. Dependents are called upon if their annual gross income is more than EUR 100,000.00, see also Act on the Relief of Dependent Relatives in Social Assistance and Integration Assistance (so-called Relatives Relief Act).

You are entitled to the following benefits:

From care level 1:

  • Care aids
  • measures to improve the living environment;
  • Digital care applications
  • Additional support for the use of digital care applications
  • a discharge amount.

From care level 2 - 5:

  • Home care (in the form of care allowance, home care assistance, preventive care, care aids, measures to improve the living environment, other services, digital care applications, supplementary support when using digital care applications)
  • Semi-inpatient care
  • Short-term care
  • a relief amount
  • Inpatient care

Care assistance will be provided by the competent authority after examination of your documents, provided that the necessary conditions are met.

 

Process flow

After the application has been submitted, the documents submitted by you will be checked and, if necessary, the need for care will be determined.

In addition, your income and financial circumstances will be checked. If the person in need of care is a minor and unmarried, the income and assets of their parents are taken into account.

If all requirements are met, you will receive a notification of approval.

Requirements

  • You must have a physical, cognitive or mental impairment that makes your independence difficult (at least care level 1).
  • You (or your non-separated spouse or partner). Your non-separated spouse or partner) do not have sufficient income or assets to cover the cost of care.

Which documents are required?

  • Previous benefits

For persons with long-term care insurance:

  • Proof of membership certificate health and long-term care insurance
  • Medical report of the Medical Service of the Health Insurance
  • Notification of the nursing care fund on the degree of care and benefits of the long-term care insurance

For non-long-term care insured:

  • Medical report

What are the fees?

There are no fees.

Fee: free of charge
Payment in advance: No

What deadlines do I have to pay attention to?

There are no deadlines.

Processing duration

A decision on the application will be taken as soon as possible. The processing time depends, among other things, on the completeness of the information and the submission of the supporting documents required for the processing of the application.

Appeal

  • Contradiction
  • Complaint

What else should I know?

Although an informal application is possible, we need the completed application form from you afterwards.

Technically approved by

Lower Saxony Ministry of Social Affairs, Health and Equality

Professionally released on

21.03.2022

Author

The text was automatically translated based on the German content.

competent Bodies

Landkreis Emsland - Fachbereich Soziales
Address: Ordeniederung 1 , 49716 Meppen
Timetable
Postal address: Post Office Box 15 62 , 49705 Meppen
Timetable
Telephone: 05931 44-0
Fax: 05931 44-3621
Transport Connection:

Building Access:
elevator available : yes
wheelchair-accessible : yes

Ansprechpartner

Iris Beyer
Telephone: 05931 44-2270
Fax: 05931 44-392270
Room:
F 270
responsible for:
Florian Bölscher
Telephone: 05931 44-1257
Fax: 05931 44-391257
Room:
F 257
responsible for:
Simone Reisinger
Telephone: 05931 44-2269
Fax: 05931 44-392269
Room:
F 269
responsible for:
Melanie Schultejans
Telephone: 05931 44-2269
Fax: 05931 44-392269
Room:
F 269
responsible for:
Kerstin Knoop
Telephone: 05931 44-1270
Fax: 05931 44-391270
Room:
F 270
responsible for:
Kathrin Rolfes
Telephone: 05931 44-2255
Fax: 05931 44-392255
Room:
F 255
responsible for:
Katrin Stroot
Telephone: 05931 44-2257
Fax: 05931 44-392257
Room:
F 257
responsible for:
Jennifer Rolfes
Telephone: 05931 44-2268
Fax: 05931 44-392268
Room:
F 268
responsible for:
Linda Fromme
Telephone: 05931 44-2743
Fax: 05931 44-392743
Room:
F 255
responsible for:
Anne Wilken
Telephone: 05931 44-1269
Room:
F 269
responsible for:
Address: Rathausplatz 1 , 49740 Haselünne
Timetable
Postal address: Post Office Box 280 , 49735 Haselünne
Timetable
Telephone: 05961 509-0
Fax: 05961 509-500
Building Access:
elevator available : yes
wheelchair-accessible : yes

Ansprechpartner

Bürgerservice Stadt Haselünne
responsible for:

Data protection information

Fachbereich Zentrale Steuerung und Finanzen
Address: Rathausplatz 1 , 49740 Haselünne
Timetable
Postal address: Post Office Box 280 , 49735 Haselünne
Timetable
Telephone: 05961 509-440
Fax: 05961 509-500
Building Access:
elevator available : yes
wheelchair-accessible : yes
Einheitsgemeinde Haselünne, Stadt
Address: Rathausplatz 1 , 49740 Haselünne
Timetable
Postal address: Post Office Box 280 , 49735 Haselünne
Timetable
Telephone: 05961 509-0
Fax: 05961 509-500
Building Access:
elevator available : yes
wheelchair-accessible : yes

Ansprechpartner

Bürgerservice Stadt Haselünne
responsible for:
Landkreis Emsland
Address: Ordeniederung 1 , 49716 Meppen
Timetable
Postal address: Post Office Box 15 62 , 49705 Meppen
Timetable
Telephone: 05931 44-0
Fax: 05931 44-3621
Transport Connection:

Building Access:
elevator available : yes
wheelchair-accessible : yes
bank account:
recipients: Landkreis Emsland
bank: Emsländische Volksbank
BIC: GENODEF1LIG
IBAN: DE26266600600120050000
recipients: Landkreis Emsland
bank: Sparkasse Emsland
BIC: NOLADE21EMS
IBAN: DE39266500010000001339
recipients: Landkreis Emsland
bank: Postbank Hannover
BIC: PBNKDEFF250
IBAN: DE36250100300012132306

Ansprechpartner

Marc-André Burgdorf
responsible for:
Bernd Otten (Datenschutzbeauftragter)
Telephone: 05931 44-1605
Fax: 05931 44-391605
Room:
605
responsible for:
Landesbeauftragte für den Datenschutz Niedersachsen
Address: Prinzenstraße 5, 30159 Hannover
Timetable
Telephone: +49 511 12045-00
Fax: +49 511 12045-99
Building Access:
elevator available : unknown
wheelchair-accessible : unknown

Source: Serviceportal Niedersachsen (Portalverbund des Bundes und der Länder)