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Violence against women helpline

If you are a woman affected by physical or psychological violence, the helpline offers you free initial advice and information on possible help. The helpline is aimed in particular at

  • Women who are affected or threatened by violence,
  • People from the social environment of women who are affected or threatened by violence,
  • People who are confronted with violence against women in the course of their professional or voluntary work, e.g. counseling, support or intervention.

The help hotline is barrier-free and multilingual. You will receive telephone advice, information and, if necessary, referral to local support facilities by qualified female specialists. Help is anonymous and confidential and is also offered by e-mail and chat. Advice is also available in German sign language.

Who should I contact?

You can reach the helpline on the free number 116 016 around the clock, even at weekends and on public holidays - 365 days a year.

You can also get advice by email, chat or in sign language on the website

Which documents are required?


What are the fees?



Text reviewed by the Federal Office for Family Affairs and Civil Society Tasks.

Technically approved by

BMFSFJ service team

Topic group B

Professionally released on



The text was automatically translated based on the German content.

competent Bodies

Hilfetelefon "Gewalt gegen Frauen"
Telephone: 08000 116016

Data protection information

Landesbeauftragte für den Datenschutz Niedersachsen
Address: Prinzenstraße 5, 30159 Hannover
Telephone: +49 511 12045-00
Fax: +49 511 12045-99

Source: Serviceportal Niedersachsen (Portalverbund des Bundes und der Länder)